Terms of Service

Store Terms

Terms of Service

These Terms of Service describe the rules that apply when you access Hardora, browse our tools and hardware, communicate with our team or place an order through hardora.mom. Please review them carefully before using the store.

Last updated July 26, 2026
Store operator Hardora · hardora.mom
Support info@hardora.mom · 2625550113
Organized hand tools and measuring equipment on a real workshop surface
Clear store rules for considered purchases and responsible use. Access · Orders · Payment · Support

By accessing the store or placing an order, you agree to these Terms and any additional policies presented during checkout. Rights that cannot legally be limited remain unaffected.

Terms at a glance

A clear framework for using Hardora.

These highlights provide a practical overview. The complete terms below control if a summary and the detailed wording differ.

Accurate account information

You are responsible for providing current contact, billing and delivery information when placing an order.

Orders require acceptance

An order confirmation records your request. A sale may still be declined or cancelled when fulfillment is not possible.

Product suitability matters

Review dimensions, intended use, compatibility and safety information before selecting tools or hardware.

Responsible store use

You may not misuse the website, interfere with its operation or use store content for unlawful activity.

Complete terms

The agreement between you and Hardora.

These Terms apply to all visitors, customers and other users of the Hardora store unless a separate written agreement expressly applies.

01

Acceptance of these Terms

By visiting hardora.mom, browsing the store, creating an account, communicating with Hardora or placing an order, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, you should not use the store or submit an order. These Terms also incorporate any additional checkout notices and store policies made available to you during a transaction.

Applicable consumer rights

Nothing in these Terms is intended to remove or restrict a right that cannot legally be waived or limited.

02

Eligibility, accounts and information

You may use the store only when you are legally able to enter into a binding purchase agreement in your location. When placing an order, you must provide accurate and current information.

  • You are responsible for keeping account credentials confidential.
  • You are responsible for activity performed through your account unless caused by Hardora.
  • Billing, delivery, email and telephone information must be complete and accurate.
  • You must promptly update information that changes before an order is fulfilled.

Hardora may suspend or restrict an account when reasonably necessary to protect the store, another customer or the integrity of a transaction.

03

Product information and suitability

Hardora aims to present useful descriptions, dimensions, images and product information. Minor differences in color, finish, packaging or presentation may occur because of screen settings, production updates or photography.

Product information does not replace the need to evaluate the specific task, material, working environment and method of use. Before ordering, review the available dimensions, compatibility details and intended application.

  • Select bits, blades, fasteners, fittings and accessories that match the tool and material.
  • Follow product instructions and applicable safety information.
  • Use suitable work support and personal protection for the task.
  • Stop using a product that shows visible damage or unsafe operation.

Contact Hardora before ordering when the available product information does not answer a compatibility question.

04

Orders, availability and acceptance

Submitting an order is an offer to purchase the selected products. An automated confirmation acknowledges receipt of the order but does not necessarily confirm final acceptance.

Hardora may decline, limit or cancel an order before fulfillment when reasonably necessary, including when:

  • A product is unavailable or cannot be supplied as described.
  • Pricing, inventory or product information contains a clear error.
  • Payment cannot be authorized or appears unauthorized.
  • Delivery information is incomplete or cannot be verified.
  • An order appears intended for misuse, fraud or prohibited resale activity.

If payment has already been collected for a cancelled item, the applicable amount will be returned through the original payment method where reasonably possible.

05

Pricing, taxes and payment

Prices displayed in the store may change without prior notice. The price applied to an accepted order is the price presented during checkout, subject to correction of an obvious error.

Applicable taxes, shipping charges and other transaction costs are presented during checkout when available. You are responsible for charges clearly disclosed before the order is submitted.

  • You confirm that you are authorized to use the selected payment method.
  • Payment information may be processed by third-party payment service providers.
  • Hardora may request additional verification before fulfilling an order.
  • A payment authorization does not guarantee that an order will be accepted.
06

Shipping, delivery and risk

Hardora normally prepares orders for shipping within 3–5 business days. This preparation period is separate from carrier transit time.

Delivery dates and transit estimates are not guaranteed unless Hardora expressly confirms otherwise in writing. Carrier delays, weather, address issues, customs procedures or other circumstances outside reasonable control may affect delivery.

  • You are responsible for providing a complete deliverable address.
  • You should review tracking and delivery notifications when provided.
  • You must contact Hardora promptly about visible damage, missing items or delivery concerns.
  • Additional charges caused by an incorrect address may be your responsibility where permitted.
07

Returns, refunds and order concerns

Return and refund requests are reviewed under the store policy presented at the time of purchase and any rights that apply under law. Contact Hardora before sending an item back so the request can be reviewed and appropriate instructions can be provided.

To help us assess a request, you may be asked to provide the order information, a description of the concern and clear photographs of the item, packaging or visible damage.

  • Items should not be returned without prior instructions.
  • Products should be handled responsibly while a request is being reviewed.
  • Refund timing may depend on the original payment provider.
  • Rights that cannot legally be excluded remain available.
08

Store content and intellectual property

The Hardora name, store design, original text, graphics, page layouts, photographs and other store materials are protected by applicable intellectual property rules unless otherwise stated.

You may access store content for personal shopping and product evaluation. You may not reproduce, publish, distribute, sell, alter, scrape or commercially exploit store content without prior written permission.

Product names or marks belonging to third parties remain the property of their respective owners. Their appearance does not imply endorsement beyond the lawful presentation of product information.

09

Third-party services and links

The store may rely on third-party services for payment, hosting, analytics, security, shipping or other operational functions. Those services may be subject to separate terms and privacy practices.

Hardora does not control every third-party website or service that may be referenced. Accessing an external service is at your discretion, and you should review its applicable terms before use.

10

Disclaimers and limitation of responsibility

The store and its content are provided on an available basis without creating promises beyond those expressly stated in writing or required by applicable law.

To the fullest extent permitted by law, Hardora is not responsible for indirect, incidental, special or consequential loss arising from store use, product misuse, incompatible selection, unauthorized modification or a failure to follow available instructions.

Where liability cannot be excluded, any limitation applies only to the extent legally permitted. Nothing in these Terms excludes responsibility that cannot lawfully be excluded.

Tool and repair safety

You remain responsible for deciding whether you have the necessary knowledge, tools, work support and protection to complete a task safely. Qualified assistance should be used when a repair is outside your experience.

11

Indemnification and misuse

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the store, violation of these Terms, infringement of another party's rights or intentional misuse of Hardora services.

This section does not make you responsible for loss caused solely by Hardora or for obligations that cannot legally be transferred to you.

12

Suspension and termination

Hardora may suspend or terminate store access when a user materially violates these Terms, attempts fraud, interferes with store operation or creates a reasonable security risk.

Provisions that logically continue after termination, including payment obligations, intellectual property rules, disclaimers and limitations, remain effective to the extent permitted by law.

13

Severability and entire agreement

If one part of these Terms is found invalid or unenforceable, the remaining provisions continue to apply to the fullest extent possible.

These Terms, together with policies and notices presented during checkout, form the agreement governing your use of the store unless Hardora agrees to different terms in a written document.

A failure to enforce one provision does not permanently waive the right to enforce that provision or another provision later.

14

Governing rules and disputes

These Terms are governed by the laws applicable to Hardora's operations in Wisconsin and the United States, without limiting mandatory consumer protections that apply in your location.

Before starting a formal dispute, you agree to contact Hardora and provide reasonable information about the issue so the parties have an opportunity to seek a practical resolution.

15

Changes to these Terms

Hardora may update these Terms to reflect store changes, operational requirements or legal obligations. The updated version becomes effective when published with a revised update date, unless a later effective date is stated.

Your continued use of the store after an update means you accept the revised Terms for future use. Terms applicable to an existing order remain subject to rights and obligations already established at the time of purchase.

16

Contact information

Questions about these Terms, an order or store use may be directed to Hardora using the following information:

  • Brand: Hardora
  • Email: info@hardora.mom
  • Phone: 2625550113
  • Address: 3403 118TH STREET, APT 1 Chippewa Falls WI 54729

You may also use the Hardora contact page for store and product support.

Responsible use

Store access should remain lawful and dependable.

The following rules protect customers, store systems and the integrity of product and order information.

Hand tools prepared on a clean industrial workshop surface
01 / Prohibited Conduct

Do not interfere with the store or other users.

You may not introduce malicious code, bypass security, overload store systems, collect data without permission, impersonate another person or use the website for unlawful, deceptive or fraudulent activity.

02 / Order Integrity

Transactions must use accurate information.

Orders must be submitted using authorized payment details and a valid delivery address. Attempts to manipulate pricing, inventory, promotions or checkout operation are prohibited.

03 / Product Use

Tools must be used responsibly.

Products should be used for suitable tasks and materials with appropriate work support, compatible accessories and personal protection. Intentional misuse is outside the intended store relationship.

Order framework

What to expect during a transaction.

These practical stages explain how product information, payment and fulfillment work together when an order is submitted.

Before ordering

Review task and compatibility

Confirm that the product dimensions, intended use and required accessories match the planned repair, installation or maintenance work.

  • Check material compatibility.
  • Review available product dimensions.
  • Identify supporting bits, blades or fasteners.
  • Contact Hardora when information is unclear.
During checkout

Confirm information and charges

Review product quantities, billing details, delivery information, displayed charges and the selected payment method before submitting the order.

  • Use an authorized payment method.
  • Provide a complete delivery address.
  • Review taxes and shipping charges shown.
  • Keep the order confirmation for reference.
After ordering

Monitor fulfillment and delivery

Hardora normally prepares orders for shipping within 3–5 business days. Review order and carrier messages when they are provided.

  • Check shipping and tracking notifications.
  • Inspect the package after delivery.
  • Keep packaging while a concern is reviewed.
  • Contact Hardora promptly about an issue.
Terms questions

Clear answers before you continue.

These answers summarize common questions about account use, orders, product information and updates to the Terms.

When do these Terms apply?

These Terms apply when you visit the Hardora store, browse products, create an account, contact the store or submit an order.

Does an order confirmation mean the order is accepted?

An automated confirmation generally acknowledges receipt of the order. Hardora may still decline or cancel an order before fulfillment when payment, availability, pricing or delivery information presents a problem.

Who is responsible for checking product compatibility?

Customers should review the available dimensions, intended use, materials and accessory requirements before ordering. Contact Hardora when the available information does not answer a compatibility question.

How long does Hardora take to prepare an order?

Hardora normally prepares orders for shipping within 3–5 business days. Carrier transit time begins after the order has been prepared and transferred for delivery.

Can Hardora update these Terms?

Yes. Hardora may update the Terms to reflect store, operational or legal changes. The latest published version displays its update date and applies to future store use.

How can I contact Hardora about these Terms?